Terms of service

Terms of Service for The Clay Tree

1. Acceptance of Terms

By accessing and using The Clay Tree’s website (hereinafter referred to as "we," "our," or "the company"), you agree to comply with these Terms of Service and our Privacy Policy. If you do not agree with any of the terms, please do not use our website or services.

2. Products

Our products include clay accessories and decorative objects made from natural fibers. Each item is unique and may have slight variations in appearance due to its handcrafted nature.

3. Product Information

We strive to provide accurate and detailed descriptions of our products. However, we do not guarantee that product information is always accurate, complete, or current. Colors and details of products may vary depending on the monitor or device from which they are viewed.

4. Prices and Payments

All prices are subject to change without notice. We accept various payment methods, which are indicated during the checkout process. Applicable taxes will be added to the total purchase amount according to current legislation.

5. Shipping and Delivery

We ship to locations specified on our shopping page. Delivery times may vary depending on the destination and product availability. We are not responsible for delays caused by circumstances beyond our control, such as issues with courier services or customs.

6. Returns and Refunds

We accept returns and refunds only if the product arrives defective or damaged. To initiate a return, please contact us within 3 days of receiving your order. Products must be returned in their original condition. Shipping costs for returns will be borne by the customer unless the product is defective.

7. Liability

We strive to ensure the quality of our products, but we will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products.

8. Intellectual Property

All content and materials on our website, including but not limited to texts, graphics, logos, and designs, are the property of The Clay Tree and are protected by intellectual property laws.

9. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will take effect immediately upon posting on our website. It is your responsibility to review these terms regularly.

10. Governing Law

These Terms of Service will be governed by and construed in accordance with the laws of the country where The Clay Tree operates, without regard to its conflict of law principles.

11. Contact

For any questions related to these Terms of Service, please contact us at tclaytree@gmail.com or through our contact form available on our website.